Privacy Policy for Off The Hook Construction
Last Updated: August 18, 2025
At Off The Hook Construction, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.offthehookconst.com/, contact us at (409) 960-9060, or engage with our construction, roofing, deck building, remodeling, awnings, bathroom renovations, or fencing services in Orange County. By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at (409) 960-9060.
1. Information We Collect
We collect information to provide you with the best possible experience and to deliver high-quality construction services in Orange County. The types of information we may collect include:
Personal Information
- Contact Details: Name, email address, phone number, and mailing address provided when you request a quote, schedule a consultation, or contact us.
- Service Requests: Information about your project, such as details for roofing, fencing, or bathroom remodeling, shared through forms, emails, or phone calls.
- Payment Information: Billing details, such as credit card information or bank details, collected securely when you make payments for our services.
Non-Personal Information
- Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected through cookies and similar technologies.
- Analytics Data: Aggregated data about how users interact with our website, such as click patterns and navigation, to improve our online experience.
C.Information from Third Parties
- Referrals: Information shared by third parties, such as referrals from clients or partners, with your consent.
- Publicly Available Data: Information from public sources, such as property records, to better understand your project needs.
2. How We Collect Information
We collect information through the following methods:
- Direct Interactions: When you fill out contact forms, request a quote, or call us at (409) 960-9060 to discuss fence installation, roof installation, or other services.
- Website Interactions: Through cookies, web beacons, and analytics tools when you visit https://www.offthehookconst.com/.
- Email and Communications: When you email us or subscribe to our newsletter for updates on Orange County construction services.
- Third-Party Services: From analytics providers (e.g., Google Analytics) or payment processors that help us manage transactions securely.
3. How We Use Your Information
We use your information to provide exceptional construction, roofing, deck building, remodeling, awnings, bathroom renovations, and fencing services in Orange County. Specific uses include:
- Service Delivery: To process your requests, schedule consultations, and deliver projects like privacy fencing or commercial roofing.
- Communication: To respond to inquiries, provide quotes, send project updates, or confirm appointments via phone (409-960-9060) or email.
- Website Improvement: To analyze usage patterns and enhance the functionality of our website for a better user experience.
- Payment Processing: To securely process payments for services like roof installation in Orange County or deck construction.
- Marketing: To send promotional materials, such as newsletters about our Orange County fencing services, with your consent (you can opt out at any time).
- Legal Compliance: To comply with applicable laws, regulations, or legal processes, such as tax reporting or contract obligations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted vendors who assist with payment processing, website hosting, or analytics, all of whom are bound by confidentiality agreements.
- Business Partners: With subcontractors or suppliers involved in your construction or remodeling project, only with your consent.
- Legal Requirements: If required by law, such as in response to a court order or regulatory request, to protect our rights or ensure public safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice provided to you.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small files stored on your device that help us:
- Remember your preferences and improve navigation on our site.
- Analyze website performance and user behavior to optimize content.
- Deliver relevant ads about our Orange County roofing or fencing services.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality, but it will not affect your ability to contact us at (409) 960-9060 or request services.
6. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it, including:
- Encryption: Secure encryption for online forms and payment transactions.
- Access Controls: Limiting access to your information to authorized personnel only.
- Secure Storage: Storing data on protected servers with regular security audits.
While we strive to safeguard your information, no system is completely secure. If you suspect a data breach, please contact us immediately at (409) 960-9060.
7. Your Rights and Choices
As a valued client, you have control over your personal information. Your rights include:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or calling (409) 960-9060.
- Cookie Preferences: Manage or disable cookies through your browser settings.
To exercise these rights, contact us at (409) 960-9060 or email us through our website’s contact form. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to third-party sites, such as suppliers of roofing materials or fencing products. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
9.Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us at (409) 960-9060 so we can remove it promptly.
10. International Users
Off The Hook Construction operates primarily in Orange County, and our services are tailored to U.S. residents. If you are accessing our website from outside the United States, please note that your information may be processed in the U.S., where data protection laws may differ. By using our website or services, you consent to this transfer and processing.
11. How We Store and Retain Your Information
We store your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Active Projects: Information related to construction, roofing, or fencing projects is retained for the duration of the project and any warranty period.
- Legal Obligations: We retain certain information, such as payment records, as required by tax or regulatory laws.
- Marketing: Contact information for newsletters is kept until you opt out.
Once retention is no longer necessary, we securely delete or anonymize your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website at https://www.offthehookconst.com/privacy-policy/, with the “Last Updated” date revised. We encourage you to review this page periodically for the latest information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to us:
- Phone: (409) 960-9060
- Website: https://www.offthehookconst.com/
- Address: Off The Hook Construction, Orange County, TX
We’re here to assist you and ensure your experience with our Orange County construction services is seamless and secure.
14. Your Consent
By using our website, contacting us, or engaging our construction, roofing, deck building, remodeling, awnings, bathroom renovations, or fencing services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
15. Dispute Resolution
If you have concerns about our privacy practices, please contact us first at (409) 960-9060 so we can address them promptly. Any disputes arising from this Privacy Policy will be governed by the laws of the State of Texas, and you agree to resolve such disputes through good-faith negotiation or, if necessary, in a court of competent jurisdiction in Orange County, Texas.